Returns & Exchanges

At 9Barista, we want you to enjoy the perfect espresso experience; if you are not completely satisfied with your purchase, you can return your unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack your 9Barista espresso machine and all original accessories in their original packaging to ensure they are protected during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Quality Inspection and Refund

  Once our technicians inspect the returned unit to ensure it is in original condition, your refund will be processed to your original payment method within 7-10 business days.